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Aaron Amendolia, VP of IT, NFL and Chris Hanz, CIO of the Houston Astros, discuss technological advancements inside and outside of the stadium when it comes to their respective sports, including the following topics:
- As we move into the 2nd season of the “Covid era,” what lessons have been learned about the evolving importance of technology?
- How do you increase fan (a.k.a. “customer”) satisfaction and loyalty through the smart use of technology?
- What is the single most important technological implementation you’ve made in the past year or two that is having the largest impact to your organization (both externally and internally)?
- How are fans (a.k.a. “customers”) digesting content differently and how are your strategies evolving to meet those changes and increase content adoption?
- We’re quickly moving beyond just data. What are the critical privacy/security issues you are managing (general, not specific)? How does AI and other technologies, increasingly impact the game and the players, as well as your customization of the experience for fans?
- What are you most excited about in terms of the future of your sport and sports generally with regards to technology? What are you most concerned about?
- What one piece of advice, what one experience would you share with our guests as a closing thought?