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Dynamic Duo: Mastercard's Top Technology Risk Officers

Mastercard's top risk leaders, Abby Fiorella and Jen Buckner, lay out the ever-changing compliance landscape.
Topics:
Banking
Compliance
Data
Leadership
Legal
Summary:

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The landscape of payment systems was already in the midst of rapid transformation when the move to contactless as a response to COVID-19 accelerated the process. Abby and Jennifer address the technology environment necessary to support today’s payment systems and the associated risk, and how compliance is “table stakes” as one operationalizes their risk posture. This insightful session covered:

• Tell us a little bit about your career and what brought you both to Mastercard?

• How do you see payment systems evolving as we come out of the pandemic, and enabling even more rapidly shifting digital models?

• What are the strategic technology decisions necessary not just for payment systems now but for the future?

• How did COVID-19 impact your organization (both internally and externally)? How did it shift an already evolving set of decision metrics? (For Darren Lee), how does Proofpoint see these issues evolving across the financial sector in general?

• With compliance as a core guidepost, as well as technology risk how do you prioritize? How do you think through recommendations to the executive team?

• What are the critical privacy/security issues you and other finance leaders are managing? How does this overlap with compliance in general, and compliance more specifically for finance and payment systems?

• How do standards interact internally and externally with 3rd parties, and how do both support compliance? Manage risk?

• How do you integrate security and compliance with technology risk intentionally?

• Having been on both the public and private sector side of compliance and regulation, where do you see tension? Where do you see opportunities for enhancements?

• Any concluding thoughts for our audience on these topics or others?

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