Bob johnston podcast

One of the big issues that’s top of mind right now for all businesses is the ability to innovate around meaningful customer experiences. Not just because they lead to customers who are ‘delighted' (bow to Tony Hsieh at Zappos) – but also because they drive massive loyalty and lifelong engagement.My guest today is Stephen Revetria who, as President of San Francisco Giants Enterprises, is on the cutting edge of curating and developing new fan experiences.

There’s a lot of scuttlebutt about Bitcoin these days. Perhaps its most prominent proponent is former Goldman Sachs executive and RealVision founder, Raoul Pal. I’ve been eager to have Raoul on the podcast to discuss his vision for Bitcoin because he’s not a tech or diehard Bitcoin person – instead, he comes from the world of finance and has a more objective and surgical analysis of Bitcoin, which he believes is the best asset to come along in generations.

Q: Why do we love brands like Apple, Yeti (love a cooler – yes!) and Vespa? A: Because we feel them. The leaders at these companies have figured out how to decipher what feel and look good to them and mobilize teams to embed it in the products. This is pure magic.